Services

In today’s complex SAP systems environment, it requires consistent support  from a professional team who have hindsight Basis experiences with acquired skills and know-how equipped for  transformational, tailored or make over landscape. Many companies are outsourcing SAP administration and hosting SAP server to get the true benefit of cost saving, higher levels of service while increasing resources bandwidth for internal IT initiatives.


Fronthink's SAP Managed Hosting & Basis Remote Support Outsourcing  is the solution that can be tailored to fit your company needs with our competetive pricing. 


Our service offering as below:

SAP Basis Remote Support :

Low Level Services

  • Provide SAP system health checks based on agreed schedule 

  • Resolution of Basis incident

  • SAP instance & Database Maintenance

  • Transport management

  • Housekeeping management

SAP Basis Remote Support:

Medium Level Services

  • SAP installation

  • SAP heterogeneous/ homogenous migration

  • Support package & kernel upgrade

  • Database upgrade

  • Backup & recovery maintenance

  • Capacity trending & reporting

  • Workload analysis & reporting

  • Early Watch Alert review

  • Optimization SAP system landscape

  • Performance tuning

IT / SAP Strategy Services:

Advance Consulting Services

  • IT Strategy and Solutioning for Digital Transformation.

  • ERP / SAP Advisory Roles

  • Landscape design & sizing

  • Installation & integration on various SAP products

  • Architecture design & planning

  • Strategies for migration

  • System sizing and configuration solutions 

  • Strategic planning for disaster recovery

  • Installation for enterprise applications

  • Strategic implementation for OS/DB upgrade

Managed SAP hosting for training, demo, non prod, sandbox environment

  • We offer to our customer who interested to hosted SAP on cloud and we managing the cloud administration.

  • We do offer SAP cloud hosting for SAP non production, demo or any sandbox.This is for SAP product evaluation, demo or training purposes.

  • Customer own SAP (BYOL)

  • SAP installation and migration to Cloud

  • We also provide SAP IDES Access for evaluation, testing, demo etc.

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